At DentalImplantKit.com, we want you to have a positive experience with our products and services. We understand that there may be instances where a return is necessary, and we are here to assist you through the process.
Please take a moment to familiarize yourself with our return policy:
Returns are accepted within 30 days from the date of purchase.
The item must be unused, undamaged, and in its original packaging.
Customized or personalized items are not eligible for return.
To initiate a return, please contact our customer support team either by email at [customer support email] or by phone at [customer support phone number].
When contacting us, please provide your order number, the reason for the return, and any relevant details.
Once we receive your return request, our customer support team will review it and provide you with a return authorization number (RMA) if your return is eligible.
Please include the RMA number on the outside of the package you are returning.
Returns without a valid RMA number may not be accepted or processed.
You will be responsible for the return shipping costs unless the return is due to an error on our part or a defective product.
We recommend using a trackable shipping service to ensure the safe return of the item.
Please package the item securely to prevent any damage during transit.
Refunds and Processing:
Once we receive the returned item and verify its eligibility, we will process your refund.
Refunds will be issued to the original payment method used for the purchase.
Please allow up to [number of days] for the refund to be reflected in your account.
If you wish to exchange an item for a different size, color, or model, please follow the return procedure mentioned above and place a new order for the desired item separately.
Please note that our return policy applies only to purchases made directly from DentalImplantKit.com. If you have purchased our products through a third-party retailer, please refer to their return policy for further assistance.
If you have any questions or need further clarification regarding our return policy, please don’t hesitate to contact our customer support team. We are here to help.
Thank you for choosing DentalImplantKit.com. We appreciate your business and look forward to serving you again in the future.
The DentalImplantKit.com Team